In 1953, Range Telephone Cooperative was established in Forsyth, Montana to provide telephone service to those rustic areas that Mountain Bell couldn’t effectively serve. Today, the organization and its affiliates provide voice and high-speed internet services to over 4,000 subscribers and 18 telephone exchanges in southwestern Montana and southeastern Wyoming.
In October 2017, Range Telephone Cooperative launched its managed services provider (MSP) business, focused on security, network, and firewall management. IT Network/Systems Technician Paul Rainey was asked to lead the charge as MSP Manager. Preceding joining Range Telephone Cooperative, Paul owned and operated a MSP business. In any case, even with that experience under his belt, this venture presented a challenge. He had revenue objectives to meet and customers to retain, while at the same time setting up a ticketing system, document storage, disaster recovery, network security management, and significantly more.
Range Telephone Cooperative, Inc. is a local exchange carrier giving telecommunication services to southeastern Montana and northeastern Wyoming. Established in 1953 as a non-benefit cooperative, Range Telephone currently serves over 7,700 subscribers in eighteen telephone exchanges. The services provided by Range Telephone includes computer services, Internet (Dial-up and DSL), phone systems for both residential and business applications, local/long distance, and network correspondence solutions.
With a genuinely wide network, Range Telephone was hoping to enhance their existing checking solution to have more precise control and visibility of their network.
They additionally wanted to be able to receive significantly more detailed data regarding their network and services.
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